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Practitioners and Teachers of Collaborative Informed Consent (R)
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L. Darryl Armstrong
Nov 11, 20111 min read
The Lost Art of Writing Thank You Notes
With all the Occupy this and that and all the hoopla around it reinforcing modern society’s drive to teach and seemingly even reward rude...
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L. Darryl Armstrong
Nov 9, 20111 min read
Collaborate or Cooperate?
So, one of my clients has just sent a request to several of his colleagues proposing some unique ideas that can be mutually beneficial to...
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L. Darryl Armstrong
Oct 31, 20111 min read
Dealing with Difficult People – The Know-It-All
Know-It-Alls (KIAs) are knowledgeable and very competent people, highly assertive and outspoken in their viewpoints, according to Drs....
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L. Darryl Armstrong
Oct 14, 20112 min read
Dealing with the “Amiables” in your life
Okay, so I readily admit it – I am an Driving-Amiable! I want to get the job done while still maintaining good relationships with...
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L. Darryl Armstrong
Sep 26, 20112 min read
Dealing effectively with “Analyticals” in Your Life
Dealing with Analyticals Analyticals by nature are thinkers and process people. They don’t like surprises and they certainly don’t like a...
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L. Darryl Armstrong
Jun 30, 20112 min read
A “Driver” Asks – “What would a good career choice be?”
You are a driver. Your are task focused. You want to get the job done and done now. Drivers are not concerned about relationships as much...
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L. Darryl Armstrong
Jun 27, 20111 min read
Keeping it super simple
The K.I.S.S. (keeping it super simple) principle of communications is not new to anyone who has been in the business very long. However,...
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L. Darryl Armstrong
Jun 14, 20111 min read
Dealing with Difficult People – The Tank
“Tanks” want to roll over you and intimidate you into submission. Fighting back, raising your voice won’t stop their behavior. However,...
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L. Darryl Armstrong
Jun 9, 20111 min read
Dealing with Difficult People? Learn to breathe!
We can never be successful dealing with difficult people unless we first learn how to control our own emotions. One of the first steps in...
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L. Darryl Armstrong
Jun 7, 20111 min read
Dealing with Difficult People – Moving to more private space
When dealing with any personality and attempting to resolve a situation it is always best to remove the person from their source of...
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L. Darryl Armstrong
May 14, 20111 min read
Hiring and Keeping Good Employees
Most of us know that Donald Trump is good at firing people. If you have ever watched The Apprentice, I suspect that at times you have...
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L. Darryl Armstrong
Feb 17, 20111 min read
The Leaders Approach to Developing a Successful Organization
The leaders in your organization, Quint Studer author of Results That Last notes, should meet one-on-one with each of their employees to...
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L. Darryl Armstrong
May 5, 20083 min read
The “Leaders” Decision-making Process
A recent situation at the Kentucky New Era in Hopkinsville, Kentucky shows how when team members understand that it is okay to assume...
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L. Darryl Armstrong
Apr 22, 20081 min read
ICM Crisis News Annual Report Available
My colleague Larry Smith, President of the Institute of Crisis Management, has released his latest annual report on crisis news for the...
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L. Darryl Armstrong
Apr 14, 20081 min read
Sometimes You Need a ‘Bad Guy’
In business, sometimes it is necessary to play a “bad guy” role. You may have to do this to collect fees, insist on providing services in...
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L. Darryl Armstrong
Apr 12, 20085 min read
Use ‘Action Teams’ …
…to Make Quick Progress When First Starting a Strategic Planning Program A few years ago, when I first worked at Lexington Community...
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L. Darryl Armstrong
Mar 30, 20081 min read
Set Fees Based in Value, Not Time Spent
Consider establishing fees based on value of the services you will provide and not on the time you spend on the project. Clients will...
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L. Darryl Armstrong
Mar 26, 20081 min read
Charge for Travel Using a Per-Diem Basis
You may want to consider charging a per diem for your travel expenses (hotels, meals and incidentals) rather than direct reibursement....
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L. Darryl Armstrong
Mar 17, 20082 min read
Get something back when you giveaway a “freebie”
So now you are a successful consultant! As a professional in the field of consulting, you will be frequently asked to give your clients...
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L. Darryl Armstrong
Mar 4, 20081 min read
Don’t nickel and dime your clients
Don’t quote fees or invoice for services in any way that will communicate that you are petty or not delivering solid benefits for the...
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