Column 1 Churches, like any other businesses in today’s environment, must take steps to ensure the safety of their congregations. Because...

Some of you know my work as a behavioral psychologist and a public involvement consultant. What you may not know is that I have known for...

Remember what we have learned from the previous articles about the sociological and psychological make-ups of Millennials?  Primarily,...

“The best crisis to manage is the one you prevent,” Dr. L. Darryl Armstrong speaking to the National Association of Environmental...

“Yes, I am entitled to apply for a vice president’s job. I was a community organizer for two years and have been here a year already”!...

Part 2: How to deal effectively with the M-Generation In Part One of this series, we gave some general behavioral insights into the...

What is the single greatest complaint leveled against Millennials? Many employers would say a “sense of entitlement” that is entirely out...

Art source: www.aboutbranding.co.za Most companies simply will not allow haphazard uses of their logos or brands. Break those rules and...

Detective Frank Hunt has a distinguished 30-year career with the 110th precinct in New York City. He has seen most all of it when it...

Finding public servants of the caliber of Paul is difficult in our society. Paul was one of the rare breed that understood the importance...

Do you want to become a respected crisis manager?  If so, keep reading. By Dr. L. Darryl Armstrong APR CCMC CAMT www.ldarrylarmstrong.com...

“I am mad as hell and I am not going to take this anymore!” said Howard Beale, the long-time news anchor for the USB evening news in the...

I continue to be rewarded for all the intense and hard work that my client the Kentucky Press Association put into their strategic...

Mind-mapping crisis messages – The Situation Assessment – Article 3 in a series This is a series of articles that will help you...

Mind-mapping crisis messages – The Situation Assessment – Article 3 This is a series of articles that will help you understand the seven...

Why do you suppose the DHS needs 1 Billion Bullets? For an administration that was going to be the most “open and transparent” of any to...

Article 2 in a series What is a mind-map and how do they help communicators develop crisis messages? Mind-mapping messages is simply a...

There are some general principles that can positively affect your actions and communication in a crisis situation, whether you have...

Sadly, as we have recently seen in the IACLEA organization when executives step out on their own and make proclamations without...

Social media can be the “canary in the cage” Back home in Kentucky we have deep ground coal mines. In the early days of mining canaries...