Practitioners and Teachers of Collaborative Informed Consent (R)
Dealing with Low Performers
Sue Bentley – Tybee Island Realtor Exemplifies Exceptional Customer Service – “Gol
The “Leaders” Decision-making Process
Get something back when you giveaway a “freebie”
Consider Charging Clients for their Initial Session
“Local firm thinking outside the box”
8 Steps to Finding and Hiring the Right Employees
Help the Client See You as a Source of Value and Not a Threat
Let Clients Know You Will Make Them Self-Sufficient
VCA Greater Savannah Animal Hospital Gets Golden Eagle Award
Charly’s at Tybee Island – Excellent Service and Delicious Food
DHL and Customer Service – How Not to Excel
Applying G-marketing – Binky’s Unique Gift Baskets
Exceeding the Need – Kenny’s Appliance Service
Part One of Two: Generational Marketing – Do you serve ALL your customers?
Part 3 of 3: Measuring Customer Service
Tea Thyme and Toast – Customer Service, Quality Food and Good Guerrilla-Marketing Lead to Succ
Part 2: Customer Service Excellence – Why companies should “exceed the need”
Creating Service Excellence – Examples of Companies Seeking to “Exceed the Need” o