A Post-It Note to Re-energize Yourself and Focus

Sometimes “IT” Happens!

We choose how we respond to life

A Focused Management Team

How Heavy Is It?

Those who lead with a “Servant’s Heart” show their humanity

“Let each of you look not only to his interests but also to the interests of others.”

“I Must Be About My Father’s Business.”

A "Servant's Heart"

The Importance of Clarity in Communications

Is "Business-Speak Jargon" a Sign of Incompetence?

What I learned from Sgt. Wally Bryan – Use of Voice

Leading with Humility

Spokespeople Must Have Integrity and Class

Addressing Fear, Worry, and Anxiety

Transformational Leadership – The Courage to Listen and Act 

Crisis Communications: People Remember How You Make Them Feel Not What You Say – Emotional Connectio

Crisis Communications: Thank a Trucker, Your Employees, and Your Customers

Crisis Communications: How to Develop Key Messages for Your Employees and Customers

How to Effectively Work with the M-Generation