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Practitioners and Teachers of Collaborative Informed Consent (R)
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The Most Difficult Personality Styles – How to Deal with Difficult People
Following are the most difficult behavioral styles that we will have to be prepared to effectively deal with as communicators if we want...
L. Darryl Armstrong
Jun 1, 20111 min read
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Dr. John Byrne’s Two Preventative Steps – Dealing with Difficult People
Dr. John Byrnes in his book Beyond Conflict notes that the two most important preventative steps we can take in preventing conflict are:...
L. Darryl Armstrong
May 31, 20111 min read
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It’s all about relationships – Dealing with difficult people – Bluegrass PRSA June
If there is one thing that seems to have gotten lost as we advance up the ladder of management in the practice of management, public...
L. Darryl Armstrong
May 29, 20112 min read
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TSA Could Use Dr. John Byrne’s Aggression Management Training
The Transportation Security Administration (TSA) and the Department of Homeland Security Secretary Janet Napolitano have yet to realize...
L. Darryl Armstrong
Nov 15, 20101 min read
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Congressmen and Their Tempers
Chilton, Wisc. -Another Congressman (D-TX) has lost his cool. In dealing with such types, constituents seem to remember that the key is...
L. Darryl Armstrong
Jul 12, 20101 min read
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